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VOL. 1, ISSUE 2 (2025)
Artificial Intelligence in digital marketing: A complete transformation of consumer behaviour, market strategy and business value
Authors
D Rajiv Gandhi, Dr. A Sudarvizhi
Abstract

Artificial Intelligence (AI) has emerged as a core driver of digital transformation, bringing unparalleled sophistication and personalization to marketing functions across industries. The fusion of AI with digital marketing has accelerated data processing capabilities, enabled predictive targeting, improved personalization, and redefined customer–brand relationships. This research paper extensively examines AI implementation in digital marketing—from data analytics, machine learning optimization, content automation, chat bots, recommendation engines, and sentiment monitoring to consumer behavioral prediction and customer lifetime value calculation. The study provides a 360-degree view of how AI shapes marketing efficiency, enhances market reach, reduces operational cost, and improves ROI. The research methodology is exploratory and descriptive, relying on secondary sources, academic research, industry white papers, marketing case-studies, and digital analytic reports. Findings reveal that AI-driven marketing strategies provide significant competitive advantage in real-time decision-making, targeted advertising, and conversion optimization. However, challenges such as privacy risk, algorithmic bias, technology cost, lack of skilled workforce, and ethical concerns continue to persist.

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Pages:169-171
How to cite this article:
D Rajiv Gandhi, Dr. A Sudarvizhi "Artificial Intelligence in digital marketing: A complete transformation of consumer behaviour, market strategy and business value". International Journal of Applied Review , Vol 1, Issue 2, 2025, Pages 169-171
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